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Books Directly From Their Source To You

September 12, 2008 by ArtPlantae Today

ArtPlantae Books had created a new category for the store. We are excited to be able to ship selected titles from their SOURCE TO YOU! To better explain our new service, here are the most frequently asked questions we’ve received:

SOURCE TO YOU FAQs

Why was the SOURCE TO YOU category created?
This category was created in response to the constantly changing availability of the art, botany, and nature titles we carry. In spite of how we may value them as artists and plant enthusiasts, the books we enjoy are not mainstream titles on the bestsellers list. Have you ever noticed how quickly books about botanical art go out of print? And what about those art history and natural history titles? We have conducted extensive research to determine the availability of titles in the categories we offer. The availability of titles in the SOURCE TO YOU category will change all the time.

Why even bother with the constant research and monitoring of SOURCE TO YOU titles?
We want to make as many titles available to our customers as possible. This means taking advantage of a title’s availability from the warehouse. As demand for any title fades, it can take anywhere from 10 days to over 6 weeks for a bookstore to receive a title from a publisher. It doesn’t matter if the store is a big box chain store or an independent bookstore. The wait time is the same. A store is at the mercy of the publisher and the intricacies of the publishing world. Through constant monitoring of the specialty titles we carry, we can increase the diversity of our selection and provide timely access to various titles.

What types of titles can I expect to see in this new category?
You can expect to see recently published titles, titles that have not yet been published, and titles in demand within their respective genres. When we post an unpublished title, you have the opportunity to add your name to an Interest List for that title. We recommend adding your name to Interest Lists as they become available. Doing so puts you on the “First Call” list for that title. You are under no obligation to buy a title upon adding your name to its Interest List.

Will you offer these titles at on-site venues such as book fairs and garden shows or will these titles be available only online?
Our SOURCE TO YOU titles will be available both online and at on-site venues.

Do I have to pay more for shipping to purchase from the SOURCE TO YOU category?
No.

Can I mix SOURCE TO YOU titles with the other titles you carry?
Yes. All SOURCE TO YOU titles will be sent to you from the warehouse and all other titles will be sent directly from our store. Please know that your order will be divided into two shipments.

Does this mean I pay shipping fees twice?
No, it does not.

When I order a SOURCE TO YOU title, who am I actually doing business with, the warehouse or ArtPlantae Books?
You are doing business with ArtPlantae Books. Our sources fill our orders and include a packing slip with our contact information. Please direct all customer service questions to us here.

How are SOURCE TO YOU titles shipped?
All SOURCE TO YOU titles are shipped via USPS Media Mail to addresses within the continental United States. Some of the warehouse(s) filling our SOURCE TO YOU orders cannot ship orders outside of the United States. If you would like ArtPlantae Books to ship a title to you at an international address, please print out and complete our International Order Form. This allows us to calculate all shipping costs and complete Customs forms. You will be notified of all shipping costs before your order is mailed.

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Posted in ArtPlantae Books, botanical art books | Tagged customer service | Leave a Comment

  • I’m Curious About…

  • Feature Group

    The Institute for Analytical Plant Illustration encourages botanists and illustrators to work together to enhance botanical knowledge.

    Find out how!


    Winter Aconite

    by Sue Nicholls

  • Visual Language

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    Disclosure

  • Exhibits To Visit

    Plants in Peril
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  • Contact Info:



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    5225 Canyon Crest Drive
    Ste 71-127
    Riverside, CA 92507
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